Refund policy

We hope you love your NISA piece. If something doesn’t feel right, please review the policy below.

Returns

Returns are accepted within 14 days of delivery for eligible items. 

To qualify for a return:

Items must be unworn, unwashed, and in original condition

All original tags must be attached

Due to the nature of our limited releases, final sale items are not eligible for return or refund. This includes discounted items and items marked as final sale.

Shipping costs are non-refundable.

Return shipping is the responsibility of the customer unless the item arrives damaged or defective.

Once a return is approved and received, refunds will be processed to the original payment method within 5–7 business days after inspection.

Size Exchanges

We accept exchanges for size only within 14 days of delivery.

Exchange requirements:

The item must be unworn, unwashed, and in original condition

All original tags must be attached

Customer is responsible for return shipping

Exchanges are subject to size availability

We do not offer exchanges for different designs or colors.

If you wish to purchase a different style, please return the original item (if eligible) and place a new order.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery with clear photos and your order number.

We will review the issue and assist accordingly.

How to Initiate a Return or Exchange

Please contact us at:

support@nisaforwomen.com

Include your order number and the reason for your return or exchange request.