Contact information
Contact Us
We’re happy to help with questions about NISA products, sizing, orders, returns, shipping, or anything else you may need assistance with.
Live Chat
For quick questions, especially before placing an order, we recommend using the Live Chat available on our website.
Live Chat is the best way to reach us for questions about sizing, product details, availability, or other time-sensitive questions while shopping.
If a team member is not immediately available through Live Chat, please leave your information when prompted or contact us by email. Response times may vary, and an immediate response cannot always be guaranteed.
For order support, returns, exchanges, shipping concerns, or other requests that require documentation, please contact:
When contacting us about an existing order, please include your order number and the email address associated with your purchase so we can assist you more efficiently.
For return, exchange, damaged-item, or other time-sensitive requests, the date your email is received will be used when determining whether you contacted us within any applicable timeframe stated in our policies.
Please allow a reasonable amount of time for our team to review and respond to your email.
Social Media
You’re always welcome to connect with NISA through our official social media channels.
We do our best to respond to direct messages; however, social media platforms may automatically filter messages into message requests, hidden folders, or spam, and we cannot guarantee that every direct message will be seen promptly.
For this reason, social media direct messages should not be relied upon for urgent order matters, returns, exchanges, cancellations, delivery issues, or other requests subject to a specific deadline.
For quick pre-purchase questions, please use our website Live Chat. For order-related or policy-related matters, please contact us by email so your request can be properly documented and reviewed.
Mailing Address
Nisa for Women LLC
10160 Highway 242
Ste 800 PMB 1104
Conroe, TX 77385-4307
United States
Please note: This is our business mailing address and is not a retail storefront or customer return location.
Please do not send returns or exchanges to this address without first receiving return instructions from NISA. Unauthorized returns may not be accepted.
Response Times
We are a small business and personally review customer inquiries. We make every reasonable effort to respond as promptly as possible, but response times may vary during weekends, holidays, launches, promotions, and periods of higher order volume.
If you have already contacted us by email regarding the same issue, please allow us time to respond rather than sending multiple messages across different platforms, as this may make it more difficult to track your request.
Thank you for your patience and for choosing NISA.
NISA for Women
Honoring who you are™